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No sound from Telo1 base running 175814


New Member

New Telo user - just purchased directly from Ooma. I set up the device according to the instructions. Works fine for phone calls. However, no sounds come from the base unit. I understand it's supposed to be some kind of noise when it starts up? Also, when I try to play voicemail it does not come out of the unit.
I've looked through the setup.ooma.com when connected to the base unit, as well as My Ooma. I do not see anything out there that would allow me to enable / disable the speaker on the base. What else can I try? Or is it broken?

Please help.

I did not find the right solution from the Internet.

References: -
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